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Comprehensive Private Motor Vehicle
Assure yourself when you participate in the Commerce Assurance Motor plan. Commerce Assurance Road Assistance keeps you peace of mind intact during emergencies.
With Commerce Assurance Road Assistance, you are one
phone call away from 24-hour assistance service .
Free?
Yes, it's a complimentary service that is equipped with Commerce Assurance Motor Plan without any additional charges.
Follow these 3 simple steps
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| The Participant and/or the driver must do the following |
| Own Damage Claim (Your NCD will be forfeited) |
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Report to the Police within 24 hours as required by Malaysian Law |
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Send the damaged vehicle to any of our Authorized Panel workshops (Please click) or to your franchise service dealer. |
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Submit the fully completed claim form which will be provided via on line together with all supporting documents as soon as possible. |
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Do not instruct the repairer to proceed with the repairs until you have a written consent from us. |
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| No fault Own Damage Claim (Your NCD will not be forfeited) |
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Follow the same procedures as above and your NCD will not be forfeited only when the accident is deemed not your fault. |
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Note: Terms & Conditions as per KFK agreement |
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| Involving Third Party |
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Follow the same procedures as above. |
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Do not admit liability to the Third Party and/or another party. |
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Please inform Commerce Assurance for further advice. |
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| Theft of Vehicle / Accessories Claim |
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Notify the Police immediately. |
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Please inform
Commerce Assurance
by telephone within 24 hours of the Theft. |
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If theft of accessories, approval from
Commerce Assurance
must be obtained before replacement. |
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Note: Claimable if your comprehensive motor takaful certificate is extended with accessories cover extension |
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| Damage to Windscreen Claim |
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If you are traveling in an area not supported by an approved service centre and your automobile window glass is damaged, impairing your vision or if a piece of glass is missing, contact your Independant Insurance Broker or
Commerce Assurance
directly for the correct procedures to follow |
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Send the damaged vehicle to any of our Authorized Panel workshops (Please click) or to your franchise service dealer or to any other workshops. |
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Note: Claimable
if your comprehensive motor policy is extended with a windscreen cover extension. |
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| Notification only |
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Please inform
Commerce Assurance
although you do not wish to make a claim as this is a requirement of the Certificate Terms & Conditions |
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